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Customer Service:	0800 783 7659 8am - 7pm Mon to Fri
Apply now:	0800 783 7659 8am - 7pm Mon to Fri
Make a claim:	0800 121 6417 9am - 5pm Mon to Fri Fax: 01372 479451 TypeTalk: 18001 0800 169 2350 Send all completed claims forms and claims-related matters to: St. Andrews Group PLC Claims Management Department PO Box 741 Leeds LS1 9HB

Card Protection

Customer Service:	CPP 0844 848 2914 24 hours a day 7 days a week BT residential customers: calls will cost no more than 5p per minute, plus 8p call set-up fee Non-BT residential customers: phone line prices may be different
Apply now:	0800 456 1234 24 hours a day 7 days a week
Make a claim:	Report Lost/Stolen Cards Inside UK: 0808 100 2255 Outside UK: +44 1904 544 622 Lines open 24 hours, 7 days Request a Claim Form 0844 848 2914 Lines open 24 hours, 7 days Report any loss or theft within 24 hours of discovery. Please include the records below when you send us your claim form: Original receipts (not copies) All supporting documents. For example, if we need to reimburse you for transportation we’ll require receipts documenting how much you have spent. An example of a supporting document is evidence that you have reported the loss of your handbag or wallet to the police. All claims are processed within 14 days. Any claims that require emergency assistance will be processed at point of notification. Please see policy terms and conditions for more information.

Identity Protection

Customer Service:	CPP 0844 848 4277 8am - 8pm 7 days a week BT residential customers: calls will cost no more than 5p per minute, plus 8p call set-up fee Non-BT residential customers: phone line prices may be different
Apply now:	0800 456 1234 24 hours a day 7 days a week
Make a claim:	CPP 0844 848 4277 8am - 8pm 7 days a week Please include these records when you send us your claim form: Personal action plan, which you can get from your identity theft expert. It includes a log to keep an accurate record of everything you do. Copies of letters and details of all transactions. If you make a telephone call record the date, time and duration. Records of your expenses such as phone charges, receipts and postage

Payment Protection Cover

Customer Service:	0800 783 7659 24 hours a day 7 days a week
Make a claim:	0800 141 2807 9am - 5pm Mon to Fri Fax: 01372 479451 TypeTalk: 18001 0800 169 2350 Send all completed claims forms and claims-related matters to: St. Andrews Group PLC Claims Management Department PO Box 741 Leeds LS1 9HB

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